Meet Our New AI Chatbot – Your Instant Heating Expert at HouseholdHeating.com

At HouseholdHeating.com, we’re always looking for ways to improve your experience – whether you’re comparing products, troubleshooting an issue, or simply trying to find the right heating solution for your home or business. That’s why we’re excited to announce the launch of our brand-new AI chatbot: an intelligent assistant built to give you instant, accurate support any time you need it.

This tool is live on our website and available 24/7 to answer a wide range of questions about our heating products – including technical specifications, compatibility, installation, and more.

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What Can the Chatbot Do?

Our AI chatbot has been trained using thousands of data points from across our entire product catalogue, giving it a vast knowledge base to work from. It can help with:

• Product specifications
• Installation requirements
• System compatibility
• Efficiency ratings
• Safety features

To get precise information on a specific item, simply enter the product code into the chat. These are short alphanumeric codes shown clearly on each product page.

Examples include:

• VAL322MP
• OP-EBT2
• OP-WFSTAT

Once the code is entered, the chatbot will instantly return tailored information specific to that product – saving you time and helping you make confident, informed decisions.

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Quick, Reliable Help – Any Time You Need It

Our chatbot is available around the clock, including evenings and weekends – perfect if you’re working outside regular business hours or need a fast answer without waiting for a response.

It can guide you through common queries too – like choosing the right control for a heating system or checking if a particular valve fits your setup. It’s like having a heating expert at your side, ready whenever you are.

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Prefer Human Help? We’re Still Here

While our AI assistant is incredibly capable, there are times when you might want to talk to a real person – especially if your query is more complex or falls outside the chatbot’s scope. That’s absolutely fine.

You can always reach us directly via our Contact Page, and we’ll be happy to help you personally.

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Backed by Decades of Experience

When I founded HouseholdHeating.com, it was with one goal in mind: to bring expert, honest, and accessible heating advice to the people who need it. I spent nearly 20 years as the Technical Manager at TFC Group, working closely with their well-known brands – Tower, Optimum, and Corgi Controls – helping both trade professionals and homeowners get the best from their heating systems.

Today, TFC Group no longer operates a technical help desk or technical department – but I continue to offer the same depth of support through HouseholdHeating.com. That experience, combined with our new AI chatbot, means we’re uniquely positioned to provide fast, accurate answers that you can trust.

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Try It Out Today

Whether you’re an installer, specifier, landlord, or homeowner, our new chatbot is ready to help you explore our product range and find the answers you need – instantly. Just look for the chat icon on the bottom right of your screen when you visit HouseholdHeating.com and give it a try.

It’s another way we’re combining cutting-edge technology with real-world experience to deliver the best service in the industry.

Warm regards,
Mike Edmonston
Founder & Owner
HouseholdHeating.com
(Former Technical Manager, TFC Group – Tower, Optimum, and Corgi Controls)