Privacy Policy

Introduction

Household Heating (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Notice outlines how we collect, use, and safeguard your personal data when you visit our website at https://householdheating.com.

Information We Collect

  • Personal Data: Such as your name, email address, postal address, and telephone number when you fill out forms or contact us.
  • Usage Data: Including your IP address, browser type, pages visited, and the date and time of your visit.
  • Cookies: We use cookies to enhance your experience. Please refer to our Cookie Policy for more details.

How We Use Your Information

We may use your information to:

  • Provide and improve our services.
  • Respond to your enquiries and requests.
  • Send newsletters or promotional materials, if you have opted in.
  • Comply with legal obligations.

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you have given clear consent for us to do so.
  • Contractual Necessity: To perform a contract with you.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Legitimate Interests: For our legitimate business interests, unless overridden by your rights.

Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third parties who assist us in operating our website and conducting our business.
  • Legal Authorities: When required by law or in response to legal processes.

International Transfers

Your data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Notice and to comply with legal obligations.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data.
  • Restriction: Request restriction of processing.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Object: Object to processing based on legitimate interests.
  • Withdraw Consent: At any time, where we rely on your consent.

To exercise these rights, please contact us at info@householdheating.com.

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such sites.

Changes to This Privacy Notice

We may update this Privacy Notice periodically. Any changes will be posted on this page.

Contact Information

If you have questions or concerns about this Privacy Notice, please contact us at:

Household Heating
Rochester, Medway, Kent
United Kingdom
Email: info@householdheating.com